777k Privacy Policy

777k is committed to protecting the privacy and personal data of every player on our platform. This Privacy Policy explains how we collect information, why we use it, who we share it with, and what rights you hold as a user. By registering an account and using the 777k platform — including our sports betting, live casino, slots, and crash game sections — you acknowledge that you have read and accepted this policy in full.

This policy applies to all users accessing 777k from the People's Republic of Bangladesh and any other jurisdiction where our services are made available. We process data in accordance with internationally recognised fair data handling principles, including data minimisation, purpose limitation, and storage limitation.

1. Information We Collect

When you create and use a 777k account, we collect the following categories of personal information:

• Identity data: full name, date of birth, and government-issued identification documents submitted during account verification.
• Contact data: email address, phone number, and residential address (city, district, and division within Bangladesh).
• Financial data: transaction records related to deposits and withdrawals made via bKash, Nagad, Rocket, Upay, Visa, or Mastercard. We do not store full card numbers or mobile wallet PINs.
• Technical data: IP address, device type, operating system, browser version, session timestamps, and clickstream data collected automatically when you visit our platform.
• Behavioural data: game history, betting patterns, session duration, preferred game types (cricket betting, slots, live casino), and account preferences.

We collect only the data necessary for operating a safe and compliant gaming platform. We do not collect sensitive categories of data such as racial or ethnic origin, religious beliefs, or health information unless legally required.

2. How We Use Your Information

The information we collect serves specific, legitimate purposes directly related to the delivery of our services. We use your personal data to:

• Create and manage your player account, including identity verification and age confirmation (players must be 21 years or older).
• Process deposits and withdrawals securely through your chosen payment method (bKash, Nagad, Rocket, Upay, Visa, Mastercard).
• Deliver personalised gaming experiences, including bonus offers, promotions, and game recommendations tailored to your activity.
• Comply with anti-money laundering (AML) requirements and fraud prevention obligations, including Know Your Customer (KYC) checks.
• Provide customer support and respond to queries, complaints, and account-related requests in a timely manner.
• Monitor for responsible gaming indicators, such as unusual betting volumes or session lengths that may suggest problematic gambling behaviour.

3. Legal Basis for Processing

We process your personal data under the following legal bases, consistent with internationally recognised data protection principles:

• Contractual necessity: processing required to fulfil our obligations to you under the 777k Terms and Conditions, including account creation, gameplay, and payment processing.
• Legitimate interests: fraud detection, platform security, responsible gaming monitoring, and service improvement — provided these interests are not overridden by your privacy rights.
• Legal obligation: compliance with applicable laws, regulatory requirements, and law-enforcement requests as applicable in Bangladesh.

4. Cookies and Tracking Technologies

777k uses cookies and similar tracking technologies (such as pixel tags and local storage) to operate our website, remember your preferences, and analyse platform usage. Cookies help us maintain your login session, serve language preferences, and understand which sections of the platform attract the most engagement from our Bangladesh-based players.

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect platform functionality, including keeping you signed in between sessions. We do not use cookies to track your activity across third-party websites.

5. Sharing of Your Information

777k does not sell, rent, or trade your personal data. We may share your information only in the following limited circumstances:

• Payment processors and financial partners: to facilitate deposits and withdrawals (e.g. bKash, Nagad). These partners are bound by strict data security obligations and may only use your data for the specific transaction purpose.
• Technology and service providers: game studios (e.g. Pragmatic Play, Evolution Gaming, Spribe) and platform infrastructure providers who require limited data to deliver their services within our platform. All are required to maintain confidentiality.
• Law enforcement and regulatory authorities: where we are legally compelled to disclose information in response to a valid court order, regulatory investigation, or statutory requirement applicable under Bangladeshi law.

In all cases, data sharing is limited to the minimum information necessary and is subject to appropriate safeguards. We do not share your data with advertisers, data brokers, or social media platforms.

6. Payment Data and Financial Information

When you make a deposit or withdrawal, transaction data is processed through our certified payment partners. 777k does not retain full card details, mobile banking credentials, or account PINs on our servers. All financial data in transit is protected by SSL/TLS encryption, and our payment infrastructure is subject to regular security audits.

7. Data Retention

We retain your personal data for as long as your account remains active and for a defined period after account closure, as required by applicable legal and regulatory obligations. Generally, account and transaction records are retained for a minimum of five years following the last account activity to meet financial compliance requirements.

Once the retention period expires and there is no legal basis for continued storage, your data is securely deleted or anonymised so that it can no longer be linked back to you as an individual. Marketing preferences and non-essential behavioural data may be deleted sooner upon your request.

8. Your Rights and Choices

As a user of the 777k platform, you hold the following rights with respect to your personal data. To exercise any of these rights, contact us at [email protected]:

• Right of access: request a copy of all personal data we hold about you.
• Right to rectification: request correction of inaccurate or incomplete data in your account.
• Right to erasure: request deletion of your personal data where no legal retention obligation applies.
• Right to restrict processing: request that we limit how we use your data in certain circumstances (e.g. while a dispute is being resolved).
• Right to object: object to processing based on our legitimate interests, including direct marketing communications.

We will respond to all data rights requests within 30 days of receipt. In complex cases, we may extend this period by a further 30 days with notification. We will not charge a fee for handling your request unless it is manifestly unfounded or excessive.

9. Security Measures

777k implements a multi-layered security architecture to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security measures include SSL/TLS encryption for all data in transit, encrypted storage for sensitive data at rest, firewalls and intrusion detection systems, two-factor authentication options for player accounts, and regular penetration testing and vulnerability assessments.

Despite these measures, no internet-based platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify affected users promptly in accordance with our incident response procedures.

10. Protection of Minors

777k is strictly an adults-only platform. Players must be 21 years of age or older to register and play. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that a minor has provided us with personal information, we will take immediate steps to delete that data and close the associated account. If you believe a minor may have accessed our platform, please contact [email protected] immediately.

11. Third-Party Links and Services

Our platform may reference or display content from third-party game providers such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi. These providers operate under their own privacy policies and data handling practices. 777k is not responsible for the privacy practices of any third-party service integrated into our platform. We encourage you to review the privacy policies of any external service you interact with. We do not link to external websites for browsing purposes; all gameplay takes place within the 777k platform environment.

12. Changes to This Privacy Policy

777k reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will update the 'Last Updated' date at the top of this page and, where appropriate, notify registered users via email or an in-platform announcement.

Your continued use of the 777k platform after any changes to this policy constitutes your acceptance of the revised terms. If you do not agree with the updated policy, you should discontinue use of the platform and may request account closure by contacting our support team.

13. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 777k handles your personal data, please contact our dedicated privacy support team. We aim to acknowledge all enquiries within 48 hours and resolve them within 30 days.

Email: [email protected]